CYRAVION

Return Policy

At Cyravion, we are committed to delivering quality and satisfaction. If your purchase does not meet expectations, this policy outlines how we make it right.

Overview

This Return Policy applies to all purchases made through cyravion.it.com. By placing an order, you agree to the terms outlined below. Please review carefully to understand your rights and responsibilities regarding returns and refunds.

Our objective is to provide a transparent, efficient, and fair return process for every customer.

Refund Eligibility

Eligible Items

Products must be unused, undamaged, and returned in their original packaging with all included materials and proof of purchase.

Time Limits

Return requests must be submitted within 30 days of the delivery date. Requests received after this period may not qualify for a refund.

Condition Review

All returns are inspected upon arrival. Refund approval is subject to verification that the product meets our return requirements.

How to Request a Return

  1. Contact our customer support team at [email protected] with your order number and reason for return.
  2. Wait for confirmation and return authorization instructions from our team.
  3. Securely package the product and ship it to the address provided in the authorization email.
  4. Once received and inspected, your refund will be processed to the original payment method.

Please note that return shipping costs may be the responsibility of the customer unless the item was defective or incorrect.

Exceptions & Non-Returnable Items

The following items are generally not eligible for return:

  • Products marked as final sale or clearance.
  • Items returned without original packaging or proof of purchase.
  • Products damaged due to misuse, negligence, or unauthorized modification.
  • Digital goods or downloadable content, if applicable.

Cyravion reserves the right to deny returns that do not meet the above conditions.

Refund Processing

Approved refunds are typically processed within 5–10 business days after the returned item has been inspected.

Processing times may vary depending on your payment provider. The refund will be issued to the original payment method used at checkout.

Customer Support

Our team is ready to assist you with any questions regarding returns, refunds, or product concerns.

Contact Support

Email: [email protected]
Website: https://cyravion.it.com